Privacy Policy

Charters of America would like to thank you for visiting (our “Website”). This privacy policy explains Charters of America’s information and data processing practices, as well as the choices you can make about the way your personally identifiable information (“PII”) (defined below) is collected and used by Charters of America.

Personal Identification Information

For purposes of this policy “personally identifiable information” (PII’) means any information from you the User can be identified. This information may consist of your name, address, telephone number, demographic information, surveys,  email address, job title, billing, account information, credit or debit card information, and other information incidental to providing services to you-as well as information that can be reasonably linked to information that identifies you. 

We will collect personal identification information from Users only if they voluntarily submit such information to Charters of America.  Users can always refuse to supply personal identification information, except that it may prevent them from engaging in certain Site related activities.

Non-personal identification information

We may collect non-personal identification information about Users whenever they interact with our Site.  Non-personal identification may include the browser name, the type of computer and technical information about Users means of connection to our site, such as the operating system and the Internet service providers utilized and other similar information.

Employment Applicants

If you apply for a job with Charters of America, PII requested may include your qualifications for the position, your education, applicable licenses or certifications, prior job history, references and any and ALL information that you may choose to include about yourself. If you are chosen for employment opportunities, we will collect other relevant PII from you and include it in your personal file which is collected during the application process. 

Web Browser Cookies

Our Site may use “cookies” to enhance User experience. User’s web browser places cookies on their hard drive for record-keeping purposes and sometimes to track information about them.  User may choose to set their browser to refuse cookies, or to alert you when cookies are being sent. If they do so, note that some parts of the Site may not function properly.

How We Use Collected Information

Charters of America may collect and use Users personal information for the following purposes:

-To improve customer service-Information you the User provide helps us respond to your customer service requests and support needs more efficiently.

-To Send periodic emails-We may use the email address to respond to their inquiries, questions, and/or other requests.


Charters of America adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our Site.

Sensitive and private data exchange between the Site and its Users happens over a SSL secured communication channel and is encrypted and protected with digital signatures.

Sharing Your Personal Information

We do not sell, trade, or rent Users personal identification information to others.  We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates and advertisers for the purposes outlined above.

Changes To Privacy Policy

Charters of America has the discretion to update this Privacy Policy at any time.  We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect.  You the User acknowledge and agree that it is your responsibility to review this Privacy Policy periodically and become aware of modifications. This policy is effective from Thursday, 17 October 2019.

Our Commitment to Children’s Privacy

This Website is not intended for use by children under the age of 18. Charters of America adheres to the Children’s Online Privacy Protection Act and we do not knowingly register or otherwise collect PII from any child under the age of 18.

Your Acceptance of These Terms

By using this Site, you the User signify your acceptance of this policy. If you do not agree to this policy, please do not use our Site.  Your continued use of our Site following the posting of changes to this policy will be deemed your acceptance of those changes. 

Contact Us

If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact us at the information below.

By email:

By post: Charters of America (Head Quarters)

2774 N. Cobb Pkwy Suite 109-378, Kennesaw, GA 30152

Customer Care

Toll Free: 1-800-315-2418

M-F 9am-6pm EST

Sat 9 am-1 pm EST

Sun-  Closed